Nichita product warranty.
The commercial guarantee of Nichita products is of 30 calendar days from the possession of the purchased product / products.
Each product sold by Atelier Nichita benefits from a conformity guarantee according to the provisions of Law 449/2003 updated in 2008.
In accordance with art. 11 of Law 449/2003, the consumer may request in case of lack of conformity, first of all the repair of the product, and if the repair is not possible, the conformity is made by replacement. If neither repair nor replacement is possible, the value of the product is refunded.
The returned products must be new, unused, without traces of physical wear or damage.
The returned products must be accompanied by the return form clearly filled in with all the information: reason for return, complete contact details of the customer (fill in the Return Form on the site) and inform us of this action at the email address office @ atelier -nichita.ro mentioning the reason for the return, the standard or personalized model and the complete contact details of the buyer: name, telephone number, address and IBAN for bank transfer.
Nichita products will be returned only to the indicated address, namely: SC COMPETITIV SRL, Str. Eroilor nr 68, Movilita, Constanta, tel: 0723560983.
We reserve the right to refuse and implicitly send back to you any product that does not exactly and cumulatively meet all the above return conditions.
All return fees are borne and paid in full by the customer.
NOTE: We do not accept packages with cash on delivery. We do not accept packages whose sender cannot be identified. We are not responsible for packages lost or damaged during transport. We do not pick up parcels from the Romanian Post or any other post office.
NOTE: Repeated return requests by the same customer may be considered abuse.
In case of refund of the value of the product, this will be done within 14 days from the date on which we were informed of the return decision and receipt of the return product (s).
The refund of the products is made by bank transfer to the specified account (necessary information: Account holder name, bank name, IBAN account)
See RETURN FORM